- Al Faisaliyah District 8990 King Fahd Road Al Faisaliyah District Jeddah Saudi Arabia 3185, Jeddah 23442
Frequently Asked Questions
Please read our FAQ before sending us a message.
Ulbaa is an online marketplace where you can discover and purchase a curated selection of stylish fashion, unique home decor, trending tech.
You can learn more about us on our “About Us” page.
You can browse by category, use the search bar, or explore featured collections.
You can easily create an account during the checkout process or by visiting the “My Account” page.
Yes, you can place an order without creating an account.
Simply click the “Add to Cart” button on any product page.
You can track your order using the tracking number provided in your order confirmation email.
Available shipping methods for COD ( Cash on Delivery) and estimated delivery time within 3 to 7 days.
Return eligible items within 02 days for a full refund or exchange. Items must be unworn, unwashed, and in original condition. Contact us at admin@ulbaa.com to initiate a return. Shipping costs for returns are typically the customer’s responsibility. See full policy for details and exceptions.
This concise version highlights the key aspects:
- Return window: Specifies the timeframe for returns.
- Item condition: States the required condition for returns.
- Contact information: Provides a simple way to initiate a return.
- Shipping responsibility: Generally states who is responsible for return shipping costs.
- Full policy link: Directs customers to the complete return policy for detailed information.
Once Payment Integration Available Payment Method Will be MADA, MasterCard, STC Pay,
Yes, we use industry-standard security measures to protect your payment information.
You can contact us via email at admin@ulbaa.com or by using the contact form on our “Contact Us” page.
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